Terms of Use

1. Introduction and Acceptance

Welcome to Northern Codes. These Terms of Use ("Terms") govern your access to and use of the website northerncodes.com (the "Website") and any services provided by Northern Codes, a trading name of Innovade Limited ("we", "us", "our", "Northern Codes").

By accessing or using our Website or services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Website or services. We recommend that you print or save a copy of these Terms for your records.

These Terms should be read in conjunction with our Privacy Policy and Cookie Policy, which are incorporated by reference.

2. About Us

Northern Codes is a trading name of Innovade Limited. We are an AI automation consultancy providing services including workflow automation, RAG (Retrieval-Augmented Generation) systems, custom SaaS development, AI chatbots and assistants, web development, graphic design, intelligent forms, and business problem-solving.

You can contact us at hello@northerncodes.com.

3. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page with an updated effective date. Your continued use of the Website or services after any changes indicates your acceptance of the modified Terms. We encourage you to review these Terms periodically.

4. Access to Our Website

Access to our Website is provided on a temporary basis. We reserve the right to withdraw, suspend, or amend the Website or any service or material we provide without notice. We will not be liable if, for any reason, the Website is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our Website and for ensuring that all persons who access our Website through your internet connection are aware of these Terms and comply with them.

5. Acceptable Use

You may use our Website only for lawful purposes. You must not use our Website:

• In any way that breaches any applicable local, national, or international law or regulation
• In any way that is unlawful, fraudulent, or harmful
• To transmit any unsolicited or unauthorised advertising or promotional material
• To knowingly transmit any data or material that contains viruses, trojans, worms, or other harmful programs
• To attempt to gain unauthorised access to our Website, servers, computers, or databases
• To attack our Website via a denial-of-service attack or distributed denial-of-service attack
• To reproduce, duplicate, copy, or resell any part of our Website in contravention of these Terms
• To use any automated means (including scrapers, bots, or spiders) to access the Website without our express written permission

6. Intellectual Property Rights

We are the owner or licensee of all intellectual property rights in our Website and in the material published on it. This includes, but is not limited to, the design, layout, look, appearance, graphics, text, logos, software, and all other content (collectively, "Content"). These works are protected by copyright, trademark, and other intellectual property laws.

You may:

• Print off one copy of any page(s) for your personal, non-commercial use
• Draw the attention of others within your organisation to content posted on our Website

You must not:

• Modify or copy any Content without our written permission
• Use any Content for commercial purposes without obtaining a licence from us
• Remove or alter any copyright, trademark, or other proprietary notices
• Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text

If you print off, copy, or download any part of our Website in breach of these Terms, your right to use our Website will cease immediately, and you must, at our option, return or destroy any copies of the materials you have made.

7. Our Services

7.1 Service Information

Information about our services is provided for general information purposes only. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind about the completeness, accuracy, reliability, or suitability of the information.

7.2 Service Agreements

Formal engagement of our services will be subject to a separate service agreement or statement of work that sets out the specific terms, scope, deliverables, timelines, and fees applicable to that engagement. These Terms govern your use of our Website and do not constitute an agreement for services.

7.3 Estimates and Quotations

Any estimates or quotations provided through our Website or initial consultations are indicative only and do not constitute binding offers. Final pricing will be confirmed in a formal proposal or service agreement.

8. User Content and Submissions

When you submit content to us through our Website (such as enquiry forms, project briefs, or feedback), you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, modify, and display such content for the purpose of responding to your enquiry and, if you engage our services, delivering those services.

You represent and warrant that:

• You own or have the necessary rights to submit such content
• The content does not infringe any third party's intellectual property rights
• The content is not unlawful, defamatory, obscene, or otherwise objectionable

9. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by or in connection with the use of any such third-party content, goods, or services.

10. Disclaimer of Warranties

The information on our Website is provided "as is" without any representations or warranties, express or implied. We do not warrant that:

• The Website will be constantly available or available at all
• The information on the Website is complete, true, accurate, or non-misleading
• The Website will be free from viruses or other harmful components
• Any defects will be corrected

Nothing on this Website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any business, legal, financial, or other matter, you should consult an appropriate professional.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Northern Codes, its directors, employees, partners, agents, suppliers, or affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Any loss of profits, revenue, data, goodwill, or other intangible losses
• Any damages arising from your access to or use of (or inability to access or use) our Website
• Any conduct or content of any third party on the Website
• Any unauthorised access, use, or alteration of your transmissions or content

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Northern Codes and its directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these Terms or your use of the Website.

13. Confidentiality

Any confidential information shared with us through the Website (including project requirements, business information, or technical specifications) will be treated in accordance with our Privacy Policy and any applicable confidentiality provisions in a service agreement. We will not disclose your confidential information to third parties except as necessary to provide our services or as required by law.

14. Termination

We may terminate or suspend your access to our Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Website will immediately cease.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Such provisions shall be deleted without affecting the remaining provisions herein.

16. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Northern Codes regarding your use of our Website and supersede all prior agreements and understandings with respect to that subject matter.

17. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.